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Director, Growth (Washington, DC)

Blab · Washington, DC proper

Full time On site
description Job Description
<div class="content-intro"><hr> <p>&nbsp;</p></div><p><em><span style="font-weight: 400;">This is a <strong>Full-Time</strong> Role (40 hours per week, 5DWW) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the U.K., Brazil, Pennsylvania, New York, or the District of Columbia at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, São Paulo, Philadelphia, New York City, or Washington.&nbsp;<br></span></em><em>Please visit&nbsp;<a href="https://boards.greenhouse.io/blab" target="_blank">our Careers page</a> to review all opportunities and submit your application for the role(s) that best fit your location and work authorization.</em></p> <hr> <h2><strong>About the Team</strong></h2> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">The Growth function is responsible for expanding the reach, adoption and impact of B Lab's standards, certification and standards-based products and services while strengthening the organisation's long-term financial sustainability.&nbsp;The function combines Growth Strategy, Marketing, Sales, Commercial Operations and Go-to-Market to understand market needs, identify growth opportunities, develop compelling value propositions and convert demand into customer adoption. It provides the commercial capabilities, market insight and operational discipline needed to sustainably grow the B Corp movement without compromising B Lab's mission or standards.&nbsp;Working across Standards Solutions, Product and Customer Experience, the function ensures customer needs, market dynamics and commercial insight shape organisational priorities, product development and go-to-market decisions. It helps bring new products and services to market, strengthens customer acquisition and builds the commercial capabilities needed to scale growth across regions, customer segments and product portfolios.&nbsp;The function succeeds when more businesses discover, value and adopt B Lab's products and services, resulting in sustainable revenue growth, stronger market reach, successful commercialisation of new products and greater organisational resilience—all while strengthening the credibility and impact of the B Corp movement.</span></p> <h2><strong>About the Opportunity</strong></h2> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">B Lab is seeking a <strong>Growth Director</strong> to lead the organisation's enterprise Growth function, responsible for expanding the reach, adoption and impact of B Lab's standards, certification and standards-based products and services. The role brings together Growth Strategy, Marketing, Sales, Commercial Operations and Go-to-Market to strengthen market understanding, build customer demand and convert interest into sustainable growth.&nbsp;The role is accountable for the strategic, commercial and operational performance of the Growth function, ensuring B Lab develops the market insight, commercial capabilities and go-to-market discipline needed to scale its products and services while strengthening the organisation's long-term financial sustainability.&nbsp;Working closely with Standards Solutions, Product, Customer Experience, Engagement and regional teams, the role ensures customer needs, market insight and commercial thinking shape organisational priorities, product development and growth strategies across the organisation.&nbsp;The successful candidate will be a strategic and entrepreneurial commercial leader with a proven track record of building high-performing growth organisations, bringing products and services to market, and driving sustainable customer and revenue growth within complex, mission-driven or B2B environments.</span></p> <h2><strong>Core Responsibilities&nbsp;</strong></h2> <p><span style="font-size: 12pt;">Growth Strategy &amp; Market Intelligence [20%]</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and lead B Lab’s global growth strategy across markets, customer segments and product lines.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Own market strategy, including segmentation, market sizing, customer prioritisation, value proposition development and long-term growth planning.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">&nbsp;Identify new market opportunities, customer segments, strategic partnerships and growth pathways.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Translate customer, market and regional insight into strategic priorities, investment decisions and organisational action.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with Finance and the CSO leadership team to connect growth strategy to long-term financial resilience.</span></li> </ul> <p><span style="font-size: 12pt;">Marketing &amp; Market Development [20%]</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead marketing strategy, demand generation and market development across priority customer segments.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build B Lab's market presence by increasing awareness, consideration and understanding of its standards, certification and standards-based products and services.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with regional teams to deliver globally aligned, locally relevant campaigns.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure marketing is informed by customer insight, supports product positioning and drives measurable commercial outcomes.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strengthen the connection between marketing, sales and customer experience to improve acquisition and conversion.</span></li> </ul> <p><span style="font-size: 12pt;">Sales &amp; Commercial Performance [20%]</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead the sales capability required to drive acquisition, conversion and revenue performance.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Establish pipeline management, conversion targets, performance rhythms and sales enablement approaches.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support regional and global teams with consistent commercial approaches, tools and performance expectations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure strong coordination between lead generation, sales engagement, onboarding and customer adoption.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build a high-performing commercial culture that balances growth, customer value and B Lab's mission.</span></li> </ul> <p><span style="font-size: 12pt;">Commercialisation &amp; Go-to-Market [20%]</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead go-to-market strategy for new and existing products, services and certification offerings.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with Product, Standards Solutions, Customer Experience and Engagement to define launch strategies, commercial positioning and adoption plans.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Shape pricing, packaging, value propositions and market readiness.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure every launch is supported by clear customer segmentation, compelling messaging and measurable commercial objectives.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop repeatable go-to-market capabilities that can scale across markets, regions and product portfolios.</span></li> </ul> <p><span style="font-size: 12pt;">Revenue Operations &amp; Commercial Infrastructure [20%]</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and continuously improve B Lab's commercial operating system, including forecasting, CRM governance, pricing support, pipeline management, analytics and performance reporting.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with Technology and Finance to improve commercial data quality, forecasting and automation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Create consistent commercial dashboards and operating rhythms for senior leadership decision-making.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure commercial teams have the tools, processes and insights required to act proactively.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Reduce manual work and regional fragmentation by supporting standardised commercial infrastructure.</span></li> </ul> <p><span style="font-size: 12pt;">Success Measures</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Sustainable pipeline, customer acquisition and revenue growth across priority markets, customer segments and product portfolios.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A clear enterprise growth strategy that informs organisational priorities, investment decisions and resource allocation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Improved commercial visibility, forecasting accuracy and data-driven decision-making.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Increased market awareness, customer acquisition, conversion and adoption of B Lab's standards, certification and standards-based products and services.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Successful commercialisation and go-to-market execution for new products, services and certification offerings.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Scalable commercial capabilities embedded across the organisation that strengthen B Lab's long-term financial sustainability while advancing its mission.<br></span></li> </ul> <h2><strong>About You</strong></h2> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We encourage you to apply if you have:&nbsp;&nbsp;&nbsp;</span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">10+ years of experience in Growth, Sales, Marketing, Commercial Strategy or Revenue Operations.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience leading multi-disciplinary commercial teams and building scalable growth capabilities.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Demonstrated ability to turn customer and market insight into growth strategy and execution.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience launching or scaling products, services or platforms across multiple markets.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong executive communication skills and ability to influence senior stakeholders.</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">While not required these skills and experiences would be great to have:</span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience in sustainability, ESG, certification, assurance, standards or impact-led organisations.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience working with regional or federated operating models.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience with Salesforce, revenue operations, product-led growth or B2B SaaS growth models.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Bachelor's degree in Business, Marketing, Economics, or a related field, or equivalent professional experience. An MBA or relevant postgraduate qualification is advantageous but not required.</span></li> </ul> <h2><strong><br>Compensation Details</strong></h2> <p style="line-height: 1.2;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">B Lab has a compensation plan that includes:</span></p> <ul> <li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">An annual salary in the range of <strong>$128,000 - $160,000</strong>&nbsp;based on experience and skills</span></li> <li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Excellent health benefits package including access to medical, vision and dental coverage</span></li> <li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Paid time off for vacation - in your first year, you’ll start with 15 days (prorated in a to your start date)</span></li> <li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Additional paid time off for organizational closures</span></li> <li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">403(b) with a match of up to 3%</span></li> <li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Unlimited sick and personal time - if you need it, use it</span></li> <li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">After your first year of employment, 40 hours paid time off for community service; paid parental leave; and time and budget for your professional development (we assess this PD budget annually)</span></li> <li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">A remote-first workplace</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">A flexible work environment with the ability to plan your work week around your personal commitments</span></li> </ul> <hr> <p><em><span style="font-weight: 400;">This is a <strong>Full-Time</strong> Role (40 hours per week, 5DWW) with no option for part-time work.&nbsp;</span></em></p> <p><em><span style="font-weight: 400;">This job ad is for our Washington, D.C. hub. While this is a remote-first opportunity, the candidate filling this role must hold U.S. work authorization without any time limitations or any other restrictions at the start of employment. They <span style="text-decoration: underline;">must be a resident</span> of one of the following at the start of employment: the District of Columbia, Arlington, Alexandria, Fairfax, or Falls Church counties in Virginia, and Montgomery or Prince George's counties in Maryland. Additionally, they&nbsp;<span style="text-decoration: underline;">must be within commuting distance</span> of our office in Washington, D.C. If you wish to be based in one of our other locations listed for this role, please visit&nbsp;<a href="https://boards.greenhouse.io/blab" target="_blank">our
lightbulb_outline Skills Required
Standards Certification & Product Delivery
Job Details
payment Salary: Negotiable
work Type: Full time
business Mode: On site
visibility Views: 1
people Applications: 0
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